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Our standard residential warranty, also known as Latent Defect Insurance, is a 10-year policy for new builds.
• A residential development warranty that covers the structural elements of the building.
• A swift, simple claim process that doesn’t rely on proof of negligence.
• Unique coverage for each project.
• A transparent, straightforward underwriting proces
The ICO is the UK’s independent body set up to uphold information rights, which Guildcrest are registered with. It covers the
following:
Getting copies of your information (SAR) – Make a subject access request (SAR) to find out if an organisation is using or storing
your personal data and get copies of it.
Make a data protection complaint – Tell an organisation if you’re concerned about how they are using your data.
Access information from a public body – Make a request for information from a public body.
Get your data corrected – You can challenge the accuracy of personal data held about you by an organisation.
Get your data deleted – You can ask an organisation to delete personal data that it holds about you.
Object to an organisation using your data – You have the right to object to the processing or use of your personal data in some
circumstances.
Being informed if your personal data is being used – An organisation must inform you if it is using your personal data.
Limit how organisations use your data – You can limit the way an organisation uses your personal data.
Data portability – You have the right to get your personal data from an organisation in a way that is accessible .
Decisions being made about you without human involvement
Decisions are made about you when your personal data is processed automatically.
For more information of the guidelines and regulations we, as a company follow and for further information and help, visit
https://ico.org.uk/
Any agent registered with TPO is required to follow the General Membership Obligations. Those who have joined TPO under
the Membership category have signed up to follow the TPO Code of Practice (approved by CTSI) demonstrating that their
company operates to the highest standards and are committed to raising standards across the industry.
Members are required to complete the compliance survey exercise which will give peace of mind that your business is meeting
the TPO member obligations as set out in the Codes of Practice (Residential Sales and Residential Lettings).
The compliance survey also covers some of the checks made by Trading Standards Officers (TSO) in the following areas.
• Display of Redress Provider
• Money Laundering Registration
• Client Money Protection